User Guide

Describes how to install and use the plugin features.

Installation

See maven site for installation instructions. Instructions for older versions can also be found here

Zendesk <-> JIRA integration

For the full story on how to integrate Zendesk with JIRA se the Zendesk documentation.

Usage

The wsdl for the Zendesk plug soap services can be found at addresse JIRA URL/rpc/soap/agilossoapservice-v1?wsdl

The Zendesk WS is separate from the core jira soap services, and a separate login is needed to retrieve the token needed to use the other Zendesk plugin services.

Se API documentation for details.

Logging

To increase the level of Zendesk plugin logging in JIRA add the lines:

log4j.category.org.agilos = DEBUG, console, filelog
log4j.additivity.org.agilos = false

to the $JIRA_HOME/atlassian-jira/WEB-INF/classes/log4j.properties file.

Compatibility with JIRA

Plugin Version 3.12 3.13 4.0 4.1
1.4.0.3



1.4.0.2
1.3-1.4.0.1
1.0-1.2


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